West Chester Resident Satisfaction Survey

Let Us Know How We Are Doing

Summit Management strives to provide you with an exceptional living experience. Your happiness in your home is important to us! Please take a minute to complete the Resident Satisfaction Survey. Your comments and suggestions are appreciated and we will respond to your survey if you provide contact information.

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Leasing Experience
Rate 1-5, 5 being the best
Leasing agent was friendly and sincere:
Leasing agent was knowledgeable and helpful:
Overall Leasing experience
Comments about your leasing experience:
Move in Experience:
Rate 1-5, 5 being the best
Leasing agent explained and answered all questions about your lease:
Leasing agent walked your new home with you and answered all questions about your new home:
Your new home was clean and in good working condition when you moved in:
Overall move in experience:
Comments about your move in experience:
Cleanliness and appearance of community:
Comments
Maintenance Service:
Rate 1-5, 5 being the best
Maintenance request was responded to in a timely matter:
Maintenance staff left work area clean:
Maintenance request was repaired to your satisfaction:
Comments
Would you recommend your Apartment Home to a friend?
Additional Comments
What is your favorite amenity?
(1 is least favorite, 5 is most favorite)
Fitness Center
Business Center
Tennis Court
Basket Ball Court
Sand Volleyball Court
Raquet Ball Court
Putting Green
Concierge Services
Lakes/Ponds
Picnic Area
Playground
Pool
Parties and Social Activities
What amenity(s) would you like to see added at your community?
Based on the quality of your apartment home, and the level of service you have received, if your lease were expiring today, would you renew your lease?
Why or Why not?
Do you have any ideas or suggestions that would enhance your living experience at your community?
If you would like to recognize an associate for going "the extra mile", please use the space below to do so.
Name (optional)
Email
Apartment #
Phone
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West Chester Resident Satisfaction Survey

Let Us Know How We Are Doing

Leasing Experience

Move in Experience:

Maintenance Service:

What is your favorite amenity?